We’ll be performing some network maintenance tonight at 22:00 (10 PM) PST. We don’t expect any extended outage but thought it best to provide a “head’s up” in case things go sideways. Sorry for the short notice.

This morning we had an unplanned outage with one of our core internal links. One of our redundant internal core networking links failed tonight. The traffic should auto failed over in just a few milliseconds. However, it did not and the connection died. This interrupted connectivity between most of our servers and the world. We […]

We’ll be performing scheduled maintenance on Oberon and Sao between 12:00am to 1:00am on 1/1/2017. No downtime is expected.

We’ll be performing scheduled maintenance on Triton between 12:00am to 1:00am on 11/6. No downtime is expected.

We’ll be performing scheduled maintenance on Styx, Neso, and Triton between 11:00pm to 11:59pm on 10/27. No downtime is expected.

10/20 10:14PM PST. Host server Io ran into a problem and rebooted and started back up. We’re restarting VMs and will be looking into the issue asap. 10/20 11:20PM PST. All Io VMs are reporting back up at this time

We will be restarting our shared server named Fragrantash twice on Monday night (8/29) midnight pacific time for maintenance. The expected downtime is 5-20 minutes. We apologize for any inconvenience this may cause and thank you for your understanding of our maintaining a safe and secure operating environment.

7/16 11:27PM PST. Host server Mercury ran into a problem and rebooted and started back up. We’re restarting VMs and will be looking into the issue asap. 7/17 12:27PM PST. All Mercury VMs are reporting back up at this time.

We will be restarting our share servers named Sugarberry and Raspberry tonight at midnight PDT. These reboots are necessary to apply the recent updates and patches. The expected downtime is 5-20 minutes. We apologize for any inconvenience this may cause and thank you for your understanding of our maintaining a safe and secure operating environment.