With the holiday season quickly approaching, consumers will soon be scouring the web looking for products and services that appeal to them either at work or home. Because of this high traffic season, you will need to make sure your site is up and running so it doesn’t go down when people come your way to shop, read an article or get information for a service in the future.
The solution to this is simple. If you’ve been a client with us for awhile, you have probably heard the phrase “Managed Support.” What you may not have heard is how you can take those two words and turn them into something amazing for your website.
So, What is Managed Support?
Simple. It’s the peace of mind you will have when our technicians can help you with questions you would usually pay the big bucks for. They help set up sites, set up databases, troubleshoot rewrite rules, troubleshoot sites, set up site bindings, and more. Vivio acts as a remote system administrator of sorts, going through and configuring little things that most people don’t know how to do.
Our technicians are available day or night, rain or shine, 24/7/365. We are available even if the break room is stuffed full of chocolate and other goodies. Rest assured, we are here to help. Not only can clients reach us by phone or email, we have an easy-to-use chat, and we try our best to be aware of potential issues before they happen. We understand that problems can be frustrating, so we want to make sure that getting the help you need isn’t.
If you want stuff to just work and don’t want to spend time working on it, Managed Support is for you. We recognize that running a website and business can be time-consuming, so we are here to make that a little easier. Instead of you going out and trying a bunch of different applications and systems to get things to configure and operate, our knowledgeable technicians are here with experience to help. We spend our time to get things up to your expectations.
Here are a few perks of Vivio Managed Support:
- Knowledgeable Technicians: Vivio refuses to use scripted call centers. Instead, our technicians are all US-based with the knowledge and expertise to actually be helpful with just about any problem you may encounter.
- Ultra-Low-Cost: At a cost of $30/month for an unlimited number of hours of Managed Support – far less than any comparable service from any other hosting company – Vivio’s goal is clear: to help you succeed.
- A Mutual Endeavor: Hosting is a symbiotic relationship; when you succeed and grow, so do we. Experience the difference of working with a hosting company that’s committed to your success.
- Active Monitoring: Combine Vivio’s “Monitoring By Default” policy with Vivio Managed Support and rest assured your systems will be constantly monitored and maintained by experts.
Until the end of the year, clients who sign up for Vivio Managed Support also pay ZERO DOLLARS for setting it up. That’s a savings of $30! How cool is that? To order Managed Support with no setup fee, simply use the coupon code: FREEMAN16
If you have an existing service that you’d like to add Managed Support to without getting charged the setup fee, just contact us and include the above code in your request! So, grab yourself a cup of coffee and stress a little less. We are here to help. For more information on our Managed Support, visit our website.